POSITION DETAILS

SAP CRM FUNCTIONAL CONSULTANT

Job Location

On Site

Type of Job

Full Time

Geography

Mauritius Island, Mauritius

Responsibilities

  • Develop technical specification based on business requirements;

  • Implementation of new functionality/new rollout implementation;

  • Perform quality assurance to end products to ensure consistent deliverables;

  • SAP CRM on-premise configuration knowhow of Interaction Center;

  • ABAP programming, Middleware, Interaction Center, Function Modules, mBDOC, enhancements etc.;

  • UI enhancements for call center agents;

  • SAP Workflow;

  • SAP LORD interface to SAP ECC;

  • Enhanced and developed programs.

Requirements

  • Bachelor's degree in Computer science or equivalent, with minimum 3-5 Years of relevant experience.

  • Primary Skill: SAP CRM/TPM

  • An analytical mind-set with excellent problem-solving skills;

  • Organized, efficient, patient, autonomous and proactive;

  • Ability to work under pressure, within tight deadlines, to multi-task and prioritize, and to adhere to strict guidelines/instructions;

  • Good communication/interpersonal skill.