POWERING DIGITAL SUBSCRIPTION ECONOMY
WITH INDUSTRY LEADING SOLUTIONS AND EXPERTISE
Get ready for the digital subscription solutions economy.
CUSTOMER RELATIONSHIP MANAGEMENT
How much better can your organisation perform if you truly succeed at achieving a 360-degree customer view and leveraging that knowledge to best serve your customers?
Equipping your sales force with the right CRM tools will translate into tangible gains for your business – more meaningful conversations with customers, the ability to deliver the right impact at every touchpoint through every sales channel as well as a more efficient, streamlined sales process that results in higher revenues.
With CRM Solutions you can take the customer insights to another level. One of the core strengths of this solution is the capability to combine and streamline relevant, real-time customer data from your marketing, sales, social media, web, store and service functions. Armed with this wealth of knowledge, your salespeople can connect with customers in a compelling and personal way. This is the best and the only long-lasting solution to boost sales growth and maximize profitability in the digital age.
At CLARITY we strongly believe in the power of CRM solutions. With our strategic guidance and expert implementation advice, you will be able to build better performing sales teams, exceed your revenue goals and win over new customers on a surprisingly short timeline. We’ll partner with you to ensure tight and thorough integration of the systems and help you fine-tune your sales and marketing workflows.
CONFIGURE, PRICE, QUOTE (CPQ)
SAP CPQ enables you to quickly configure, price, quote, propose, and sell your offerings from any device. Whether you sell direct, business-to-business, or via e-commerce, you can respond to your customers on their timelines.
Robust catalog and rules-based configurator allowing users to specify what they need and CPQ narrows down the right products and options with side-by-side comparisons, and analyze detailed product specifications while upsell and cross-sell suggestions are highlighted.
Eliminate the costs associated with price list publishing and distributing by giving everyone access to up-to-date information. Pricefx Price Management provides you with a comprehensive set of price management tools and an AI-powered price optimization solution that enables you to optimize multiple price elements in real-time.
Streamline the approval process while protecting margin throughout any negotiations with various criteria triggering approval, such as exceeding a discount or gross margin thresholds or selecting non-standard terms.
Automate the creation of high-quality documents - automatically merge customer, product, and other data into a consistent, professional-looking proposal. DocuSign integration allows you to get quotes signed off by customers.
CPQ on mobile devices is enabling sales reps to prepare quotes at customer meetings saving days in the sales cycle. Accessing product catalog with millions of SKUs, receiving upsell and cross-sell alerts in real-time.
Out-of-box integrations to SAP Commerce and Sales Cloud, Salesforce and Microsoft Dynamics CRM systems, and SAP ERP allow the gaps to be closed by flowing data from across the enterprise into the CPQ application to ensure the customer gets the right quote, configuration, and price with every offer.
If you choose the right CPQ system and deploy it effectively, the results of your efforts should be visible in no time.
SUBSCRIPTIONS, ENTITLEMENTS MANAGEMENT
SAP Billing subscription order management helps your business be as flexible as your customers require. It allows you to monetize subscriptions, usage, and revenue-sharing models while covering all aspects of subscription order management. This means you can improve customer retention, upsell and cross-sell opportunities, and ultimately increase average revenue per customer.
Services sales requires modelling subscription products and product bundles that would enable offering your solutions as a combination of products and subscriptions to services. As a part of subscription modelling process, it is important to consider different pricing options like recurring fees, usage-based charges, and one-off charges, based on consumption pricing model as long as the option of bundling with physical goods.
You can quickly design new subscription offers with the right mix of products, projects, recurring and one-time services, usage fees, entitlements, third-party content, and apps - all in one quote and one contract. Cross-catalog mapping makes it easier to manage complex contracts with bundled and mixed products and services.
Order fulfilment must respond to the growth of subscription-based services. Customers need a visibility and access to purchased solution in any subscription or usage model. When customers sign a deal, purchase digital products or buy applications, they receive their entitlement - right to use the product or service. Application download access to the purchased content, cloud service provided for a number of users are typical examples of entitlements.
SAP Entitlement Management automates the process of managing user use rights, authorisations, licenses, access, and permissions for software, products, or services using tools specifically designed to ensure that sales reps and channel partners have a clear view of their customers' entitlements and never miss a renewal, cross-sell, or upsell opportunity while focusing on providing customers with full visibility into all their entitlements.
USAGE METERING, RATING AND CHARGING
SAP Billing enables businesses to create usage-based services, packages, and split subscriptions in complex partner ecosystems. Your customers get the freedom to consume how they want.
With usage-based business models, you need to be able to handle many different pricing plans for many products and bundles. You also need to be able to pay partners exactly what they are owed. SAP Billing is designed for complex business models. It can handle any type of pricing or variables, as well as complex partner settlements. It processes millions of transactions per second, in real-time.
Businesses, where usage-based pricing makes up between 1-50% of total revenue, grew 28% year-over-year, or 1.5 times faster than businesses without usage-based pricing. Usage-based companies grow faster because they let customers choose how they use products and services. They make it easier for customers to try new products and lower the threshold for consumption.
To launch usage-based services, companies must connect all usage data, bind it to specific users, package it, and seamlessly add it to their billing systems. The Usage Data Platform automates this entire process.
Quote-to-Cash has moved out of the back office and become a strategic capability in the age of digitization. Automating the Quote-to-Cash process eliminates reliance on manual processes and prevents revenue leakage.
Many companies are immature in their Q2C process. They update Excel sheets by hand, which leads to errors, revenue leakage, excessive costs, and inflexibility. Manual processes put the company and its revenue at risk. By automating your Q2C process with our platform, you reduce your risk and ensure no revenue leakage. SAP Billing connects your financial systems, saving you money and giving you the flexibility to develop new business models.
Quote-to-Cash processes are often a complex mix of old and new systems, causing many transformation projects to stumble. With Usage Data Platform, you can simplify your processes and get the job done faster. At any point in your Quote-to-Cash process, there is a risk of revenue leakage due to data loss - especially with manual processes.
Our technology is built to ensure that no usage data is lost in the process. If at any point our platform detects data quality issues, the data is automatically routed to our Data Correction functionality. There, it can be automatically corrected through rules or manually reviewed. Once corrected, the data is returned to the flow at the same point where it was paused.
BILLING, INVOICING, REVENUE RECOGNITION
SAP Billing offers businesses a strategic way to quickly identify revenue opportunities and add new disruptive monetization models to capture niche or emerging market segments. Now you can go from selling things to customers to selling a personalized experience. With SAP Billing, you can create new subscription models offering the right mix of products and services to key markets, while delivering a multi-touchpoint experience.
CLARITY experienced consultants will guide you through the process of transitioning to the SAP Billing solution so that you can reduce time to market for new products, improve customer experience, send clearer, better invoices and bring a range of other functional changes.
With SAP Billing, you will never have to worry about missing out on trend-related market opportunities or having to postpone a new product launch because your back-end systems cannot keep up.
Our world-famous SAP Billing team will expertly advise you on the best solutions for your business and leverage the technology to achieve your goals. Whether you’re looking for software that lets you bring packages of products, subscriptions, and usage services into a single quote, contract, and invoice, or you just want your organization to take advantage of the automated revenue management solutions, we will help you develop solutions that maximize your ROI.