- Hosted on a hyperscaler infrastructure, ensuring optimal performance throughout the system's lifecycle.
- Improved cloud qualities offering better security, scalability, reliability, and performance.
SAP Sales Cloud 2
SAP Sales Cloud is an agentic AI–enhanced customer relationship management (CRM) solution for sales automation, customer acquisition, guided selling, forecasting management, and dynamic analytics.

revenue increase in less than 6 months*
* based on client data
* based on client data
Imagine this scenario: potential customers interact with your brand across multiple channels, but your sales team lacks the insights into these interactions. This lack of visibility makes it difficult for salespeople to tailor their approach and influence buying decisions.
SAP Sales Cloud bridges this gap by empowering your business users with a comprehensive suite of features. These features provide the essential sales automation functionalities and embedded intelligence you need to achieve superior business outcomes. React faster, close more deals, and gain a deeper understanding of your customers. Transform valuable insights into actionable strategies and empower your sales team to sell anytime, anywhere with SAP Sales Cloud.
Features
- Sales AI
Give every sales representative AI-supported workflows powered by the Joule copilot. SAP Sales Cloud helps teams work faster and smarter with AI-driven insights, automated content generation, and intelligent agents that handle complex or repetitive sales tasks.
- Intelligent guided selling
Guided selling leverages live data to suggest next-best actions, surface key insights, and highlight engagement patterns that speed up deal progress. With clear recommendations, account teams can move forward with greater confidence.
- Pipeline and forecast intelligence
Gain deeper visibility into pipeline health and forecast accuracy using built-in analytics. SAP Sales Cloud analyzes opportunities in real time to improve quota achievement, reduce slippage, and evaluate scenarios such as target, best case, and expected outcomes.
- AI-powered mobile selling
Dedicated mobile apps in SAP Sales Cloud enable sellers to stay productive on the move. An optimized interface, AI-driven assistance, and voice navigation help reps manage opportunities and customer interactions anytime, anywhere.
- Field sales and dynamic visit planning
Dynamic visit planning delivers recommendations that help sales reps schedule meetings, optimize travel routes, and increase customer coverage. Field teams work more efficiently through each pipeline stage, improving revenue performance while lowering operational costs.
SALES SOLUTION THAT:
1.
Shapes sales behavior with embedded intelligence that provides contextual insight within the sales journey where sellers need them most
2.
Guides sales actions with connected data that empowers tailored sales interactions to meet the unique needs of each buyer and stakeholder
3.
Connects lead to cash processes at all levels, providing sellers with a seamless, guided selling experience that helps improve outcomes
4.
Helps solve your industry specific challenges with composability and adaptabilityI
Transition from Sales Cloud 1 to SAP Sales Cloud Version 2
- The platform integrates a modern user experience (UX) with embedded machine learning and generative
- Supports cross-industry processes with complete end-to-end solutions.
- Easily extendable using simplified approaches such as side-by-side integration or low-code/no-code methods.
- Built on a microservices architecture with APIs, enabling seamless composability of apps and workflows for customer engagement across different touchpoints.
- SAP Sales Cloud Version 2 comes with a modern, user-friendly interface designed to increase productivity.
- Business Configuration in the traditional SAP Sales Cloud (SAP Cloud for Customer) is no longer available.
- Configuration is simplified through the Administration Console
- Designed to be intuitive and anticipate how users think and behave, with principles focused on being human-centered, explainable, and easy to understand.
- With SAP Sales Cloud Version 2, extending the solution no longer requires PDI developers. A no-code approach allows you to easily integrate and extend functionality using SAP Build, previously known as AppGyver.
- and mode
Adopt SAP Sales Cloud Version 2 now
Improve the current setup for business and IT teams
Expect increased automation and intelligent features throughout your processes, along with a modern user interface and optimized workspaces designed to boost efficiency. The flexibility of the new version allows you to quickly adapt to changing market conditions and scale operations as needed.
With continuous innovation, regular updates, and no more quarterly upgrades, SAP Sales Cloud version 2 offers improved flexibility, scalability, higher system availability and better performance. This allows IT to deliver more value to the business.
SAP supports this transition with robust tools, enablement content and services to simplify data migration and ensure a seamless transition process. However, understanding the full potential and benefits of this solution is essential before embarking on your migration journey.
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